FAQs

WHERE DO YOU DELIVER TO?

We deliver to these council areas: Port Phillip, Bayside, Kingston, Glen Eira, Stonnington, Boroondara & Yarra councils.

Albert Park, Armadale/North, Auburn/South, Balaclava, Beaumaria, Bentleigh/East, Black Rock/North, Brighton/East/North/Road, Burnley/North, Camberwell/East/North/South/West, Canterbury, Carneige, Central Park, Cotham, Cremorne, Cromer, Caulfield/East/Junction/North/South, Cheltenham East/North, Darling/South, Dendy, East Melbourne, Elsternwick, Elwood, Garden City, Gardenvale, Glenferrie South, Glenhuntly, Glen Iris, Hampton/East/North, Hartwell, Hawksburn, Hawthorne/East/North/West, Highett, Hopetoun Gardens, Kew/East, Kooyong, Malvern/East/North, Mckinnon, Middle Camberwell, Middle Park, Mentone/East, Moorabbin/Airport/East, Murrumbeena, North Road, Ormond, Patterson, Port Melbourne, Prahran/East, Richmond/East/North/South, Ripponlea, Sandringham, South Melbourne/DC, Southland Centre, South Yarra, St Kilda/East/South/West, St Kilda Road Central, Toorak, Wishard, Windsor.

 

CAN I SUBSCRIBE TO THE BOXES?

You have the option to subscribe to weekly or fortnightly deliveries. To subscribe, simply, select which box you would like to purchase, then upon checkout, choose either a weekly or fortnightly delivery option.

You can make changes to your delivery schedule by logging into your account and doing so at least 48 hours before your next delivery is scheduled to arrive. You will only be charged once your box is dispatched.

 

CAN I RETURN THE COOLER BAG?

You sure can! We try our very best to make our meal delivery kits as sustainable as possible. The paper bags can be recycled and the cooler bags can be left at your doorstep for us to collect next time you expect a delivery. The recipe cards can be kept and add to your EatByDesign collection if you ever feel like making them again.

 

HOW DO I CONTACT YOU?

We would love to answer any questions or hear any feedback you have about our service. Please head to https://eatbydesign.com.au/contact-us/and we will attend to your enquiry within 24 hours.